Digital Twins
Hire an AI counterpart for a role on your team.
A counterpart that knows a role's approved knowledge and ways of working, preparing deliverables for review.
An account manager asks for a meeting brief
Your team
Employee makes a request
“Brief me for tomorrow's renewal call.”
NGB agent
Counterpart retrieves permitted context
Only documents and records this employee can already access. Sources are cited.
Connected system
Brief and draft prepared
A brief, the relevant actions and a drafted follow-up — all in a pending state.
Your team · approval point
Employee reviews and approves
Nothing is sent externally or written to a system of record before review.
An example of the work, not a recording of a client deployment.
What you buy
What counts as complete.
Different units, different prices. The quote names which one you are buying.
Completed meeting brief
Assembled from sources that employee may see, cited, and accepted by them.
Approved proposal draft
Drafted to your template and approved by the owner. Nothing leaves unreviewed.
Completed report
Compiled to the agreed format, with every figure traceable.
Billing boundary
You buy accepted deliverables, not seats or questions. Rework caused by the twin is ours.
Made concrete
Start with one role.
Built around a role and a few repeatable tasks. If you cannot name the tasks, it is too early to hire one.
Sales account manager
Prepare account briefs, draft proposals, and organize follow-up actions.
Operations coordinator
Compile updates, prepare reports, and track agreed actions.
Internal subject expert
Answer questions from approved sources and prepare reusable guidance.
Knowledge access, permissions and approvals are set during scoping — decisions you make, not defaults you inherit.
The work
Put your team's knowledge to work.
- Available to configure
Prepare a meeting brief
From records that employee may already see, with sources cited.
- Available to configure
Draft a document for review
To your template. The employee reviews and sends.
- Available to configure
Answer internal questions from approved sources
From approved documents, showing where the answer came from.
- Available to configure
Compile updates and reports
Scattered records into your reporting format, figures traceable.
- Available to configure
Track agreed actions
A document or conversation becomes a live action list.
- Pilot only
Update an allowed system field
A specific permitted field, with the change visible first.
Who hires this
- Buyer
- Function head, COO, CIO
- Budget
- Departmental productivity and transformation
- Trigger
- Employees repeatedly search, summarize, prepare and update across systems
- Best first job
- One role, a small set of repeatable tasks, and clear permissions
Where it stops
A counterpart built around a role, not a replica of a person. No avatar, no likeness, and no standing permission to act as them. The configuration decides what it reads, does, and must have reviewed.
Inputs
What you provide.
See the 5 inputs
- One role, with a named business sponsor
- A small set of repeatable tasks to start from
- The knowledge sources that role is permitted to use
- Existing permission boundaries, which we inherit rather than widen
- A baseline deliverable, so quality can be compared like-for-like
Your oversight
Who decides what.
- The counterpart inherits the employee's permissions — it does not widen them.
- Permitted data and permitted actions are visible to the employee.
- External messages and consequential updates wait for human approval.
- Activity is recorded, including whether the output was actually useful.
Capability scope
What this can do today.
Every capability carries its availability. Planned means planned.
See the full capability table
| Capability | Scope | Status |
|---|---|---|
Source-grounded answers Answers with citations, inside the employee's existing permissions. Per document store connector. | Per document store connector. | Available to configure |
Role configuration Knowledge, skills, channels and voice configured per role. Starts from a few repeatable tasks, not an open-ended assistant. | Starts from a few repeatable tasks, not an open-ended assistant. | Available to configure |
Deliverable preparation Briefs, reports and drafts prepared for human review. Review before send is enforced, not optional. | Review before send is enforced, not optional. | Available to configure |
Permitted system writeback Updating a specific allowed field in a connected system. Field-level allowlist, per engagement. | Field-level allowlist, per engagement. | Pilot only |
Acting externally on an employee's behalf Sending external messages without review. Not offered. Consequential actions require approval. | Not offered. Consequential actions require approval. | Planned |
Demonstration
See the work being done.
A real recording of the product, against a synthetic business.
Digital twin: a role counterpart answering from the handbook
A counterpart is configured with its knowledge, skills, channels and voice, then answers a policy question from the uploaded operations handbook with the relevant rule applied.
28 seconds · captions are burned into the recording · the business, contacts and records shown are synthetic
Evidence
Voice screening and qualification support for a large hiring round
A voice screening and qualification workflow that gathered structured information from candidates and passed it to human recruiters for follow-up.
Figures in review
Figures are withheld until their definitions, window and client permission are confirmed.
Measurement
How we will know it worked.
Agreed up front, with a baseline. Volume is not a result.
- Accepted deliverablesTo a reviewed standard.
- Rework rateThe counterweight to volume.
- Source accuracyDid the citation support the answer?
- Quality-reviewed time savedAgainst a baseline, like-for-like.
- Weekly active useSeats are not productivity.
- Employee satisfactionAsked of the people using it.
Does a digital twin need an avatar or a likeness?
No. It is built around the work and the knowledge of a role, not an appearance. We lead with what it produces.
How is this different from the assistant we already have?
You buy accepted deliverables, not seats. A generic assistant answers questions; a counterpart completes a defined set of tasks using your systems and permissions, and reports whether the deliverable met standard.
Can it see everything about an employee?
No. It works inside the permissions that employee already has, and the permitted sources are visible to them.
Will it act as me externally?
It prepares drafts. External messages and consequential updates require your approval.
Next step
Tell us the task.
We'll come back with the scope, the completion standard and the price per output.
Different kind of work? Sales & Marketing and Customer Service.