How we handle information from this website.

The entity responsible for information collected here is Potential FZ-LLC (trading as NGB.ai) — entity to be confirmed. This must be confirmed and stated exactly before launch, and it is the entity named in contracts, invoices and this notice.

When you submit the demo request form: your name, work email, company, the solution you selected, and anything you choose to write in the free-text field. Your role and approximate volume are optional.

Campaign parameters present in the URL you arrived on (for example utm_source, ref or partner), so we can attribute the enquiry to its source.

Standard technical information generated by serving a web page, such as your request to our hosting provider.

To respond to your request, prepare a relevant solution discussion and follow up on it.

To send product updates only where you have separately chosen to receive them. That choice is independent of your demo request, and you can withdraw it at any time.

Your free-text answer and any demonstration conversation are not forwarded into general analytics tools. We record only the events needed to measure the enquiry funnel.

Our sales and delivery colleagues who are working on your enquiry, and the systems we use to manage customer relationships and communication.

NGB.ai and Potential.com share technology and a delivery team. Where your enquiry is better served by Potential.com, we tell you and pass it on with your knowledge.

The specific service providers used in your case — including model and infrastructure providers for any deployment — are disclosed during scoping and named in the agreement.

Public demonstrations on this site use synthetic data. They cannot reach client systems or client records, and they do not send messages or spend advertising budget.

Where a demonstration involves a conversation, we state that you are interacting with AI.

We keep enquiry records for as long as needed to pursue and account for the commercial conversation, then delete or anonymise them.

To ask what we hold, correct it, or have it deleted, email hello@ngb.ai. A person will handle it.

This notice covers this website. Data handled inside a client deployment — customer conversations, knowledge sources, CRM records — is governed by the agreement with that client, including processing region, retention and access controls.